Contact us
Questions, problems, bugs or ideas: we read everything.
So we can help quickly
- Your lord's name and the email your account is under.
- What happened, and when (the date and roughly the time).
- For a bug: what you clicked, what you expected and what you saw. A screenshot helps a lot.
- For a battle: the battle report, or the coordinates of the cities involved.
Before you write
- Forgot your password? Use “Forgot your password?” on the login page: we email you a code to set a new one.
- How does something work? The FAQs may already answer it.
We never ask for your password. Nobody from the Citavon team will ever ask you for it, by email or in the game.
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